Privacy Policy

Effective Date: 01/7/2025

IVR Cleaning Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, billing address, and service location.
Service Information: Details about your cleaning requirements, schedules, and preferences.
Payment Information: Collected via secure payment gateways (we do not store your card details).
Technical Information: IP address, browser type, and cookies when you visit our website.

2. How We Use Your Information

We use your information to:

Provide and manage our cleaning services.
Communicate with you regarding bookings, updates, or promotions.
Process payments securely.
Improve our services and website experience.
Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share information only with:

Service Staff: For fulfilling cleaning service requests.
Payment Processors: To securely process transactions.
Legal Authorities: If required by law.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

Access and update your personal data.
Request deletion of your information (subject to legal requirements).
Opt-out of marketing communications.

6. Cookies

Our website may use cookies to improve user experience and analyze website performance. You can disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: [Insert Email Address]
📞 Phone: 8981443544
📍 Address: 110A 4th Floor Rippon Street kolkata 700016